What We Offer
Expert Hotel Distribution & Tech Solutions
Optimising PMS, Channel Manager, OTA, and GDS integrations to streamline your hotel operations
PMS Setup & Troubleshooting
✔ Rate, package, and promotion setup, including voucher codes.
✔ Establishing connectivity between PMS and Channel Managers or direct OTA connections.
✔ Investigating and resolving errors related to rates not displaying correctly or reservation delivery failures.
✔ Applying restrictions to rates, promotions, or specific room types.
✔ Expertise in Opera and Mews PMS, with the ability to adapt to other systems.
Channel Manager Setup & Connectivity
✔ Mapping new rates, rooms, and restrictions for accurate distribution.
✔ Setting up connections with new channels, mapping rates and rooms between the Channel Manager, PMS, and OTA platforms.
✔Building new properties on distribution channels, including rooms, rates, and content setup.
✔Running test bookings before making a property live to verify availability, rates, and connectivity.
✔Troubleshooting and resolving errors related to system mapping, rate discrepancies, and i. inventory sync.
OTA & Booking Engine Management
✔ Managing OTA property listings, ensuring accurate descriptions, images, and facilities.
✔ Ensuring smooth connectivity between OTAs and PMS via Channel Manager or direct integrations.
✔ Building and configuring Booking Engines, ensuring rate and room accuracy.
✔ Running content audits to maintain consistency across all digital platforms.
GDS Configuration & Maintenance
✔ Building rates on GDS platforms, using company-provided codes.
✔ Ensuring inventory, content, and pricing accuracy across GDS networks.
✔ Managing ongoing updates to maintain parity with other distribution channels.
Technical Support & Troubleshooting
✔ Technical support.
✔ Investigating system errors across PMS, CM, OTAs, and GDS, identifying and resolving issues.
✔ Performance audits to improve system efficiency and connectivity.
✔ Training hotel staff on how to use systems effectively.
